Since we started our blog, we have tried to cover all aspects of BBQ cooking, so we thought it was about time that we said something about ourselves and also what our customers think about
In any business you expect to have problems and our philosophy is to deal with them quickly, irrespective of cost. However, it is so nice when people take the trouble to send you some positive feedback about what you do and how you do it. We’d like to share some of them with you.
Investing In A Rotisserie BBQ.
“I was a little unsure about purchasing a rotisserie but can safely say it is the best purchase we have ever made!”
“I bought the BBQ XL2 for my husband’s 40th birthday and he is now addicted to BBQ rotisserie cooking. We have tried pork, turkey, beef, lamb, the best lemon chicken ever and even a whole suckling pig! Once you rotisserie you will never go back!”
“Sheila – thought I would let you know that the family BBQ on 25 June went off really well – about 50 people in total – everyone loved the meats cooked on the Rotigrill The most popular was the rolled belly of pork joint – our local butcher prepared a whole belly which is about 2 foot long – the meat was soft and the crackling was divine!!”
“We cannot fault the rotigrill products and would highly recommend them to anybody. To really get the most out of outdoor cooking it is worth the investment.”
We are very hot on customer service.
“I would just like to thank you for the wonderful efficient service I received on my recent purchase of the rotisserie, it fitted perfectly and we were able to use it this week-end thanks to your quick service.”
“I would just like to say a big thank you for my recent order. It was first class service, first class product and delivery was excellent.”
“These days it is quite easy to promise good customer service and then not deliver it – you are the exception to this and your excellent response to the problem will ensure I will be recommending you to others.”
We like to help our customers get the best results from their BBQ.
“Good timing…….received your recipes just as I was wondering what to BBQ…..settled for your leg of lamb & spinning spuds…..both perfect ! “
“Thanks Colin, the advice is much appreciated, I will let you know how I get on next year! Your ideas for lighting it were perfect and I can get it lit every time – so much that now my husband declares that I am the “Barbie Queen” and it seems I am the only one who can light it whenever we use it!!!”
We hope you get the picture. It is impossible to get everything right, all of the time. But we really try!