Refunds
Where possible all refunds are processed within 7 day of receiving the returned items.

If you paid for your order by credit card, debit card or cheque any refund will be paid directly back into your account.

Replacements
If you return an item for exchange for the same item, your replacement will be dispatched within 7 days of receipt (subject to availability)

Return Postage Costs
We do not operate a free returns policy

We recommend that you return your items to us, using Royal Mail compensation free parcel post & obtain a certificate of posting for your records.

Note: we will note be held liable for the transit loss of any returned items/parcels

Parcel Insurance
In the unlikely event that your order does go missing in transit, of course we will arrange for our courier network to track it down and return it to us so it can be resent.